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TEMPLATE Support

Need help with your template?

Submit a support ticket and we will get back to you within 1 business day.

Template Support Ticket

Name

First Name

Last Name

Which Template are you using?

*Please tell us what you need help with in as much detail as you can.

Please provide the URL for your site.

If your site is not live, or I’m not already an admin on your account, please add a temporary password so that I may view your site. Go to Settings > Site Availability > Password Protected and create a password.

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FAQs

Yes! Please check out our Website in a Week offering for more information about how we can work together!
Website-in-a-Week
If you are done trying to DIY and you are looking for more help with the written content for your website, please check out our current services to learn about our availability.
If you need assistance moving your domain to Squarespace, we recommend contacting Squarespace customer service first, as they can provide up-to-date information on the current process.
If you’ve purchased a domain outside of Squarespace, you will also need to contact your domain hosting account (e.g. GoDaddy, BlueHost, Google Domains, etc) to complete the transfer or connection.
While we can offer general guidance and help translate some of the jargon we can’t claim expertise on the process because each situation is unique.
We do offer an hourly rate for technical support, please contact us at support@gobloomcreative.com if you would like to know more.