live Support

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Live 1:1 Squarespace Website Support

Feeling stuck with your Squarespace website? Whether you're tackling updates, layout changes, or new features, Live Support gives you the guidance you need—from an actual human being.

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Perfect for you if…

  • You’re a therapist managing your own Squarespace website and need expert help without hiring a designer.

  • You want to learn while we work, gaining practical skills to maintain your site independently.

  • You have a specific to-do list and need support to finally check those boxes!

Melissa Kelly on laptop doing a live website consultation

No Question Is Too Small

I get it—tech isn’t everyone’s thing, and that’s okay! This session is a judgment-free zone where you can ask anything. Together, we’ll simplify the process so you can feel confident navigating your website.

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How it Works

This one-on-one support session is tailored to your goals. We’ll meet live via Zoom to troubleshoot, make updates, or strategize improvements for your website.

I’ll walk you through the process step-by-step, ensuring you leave the session feeling confident and ready to move forward.

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What’s Included?

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Live Support includes

  • A 1-hour live Zoom session with Melissa.

  • Personalized guidance tailored to your website goals.

  • Expert advice to solve problems or improve functionality in real-time.

Who This Isn’t For?

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To make sure Live Website Support is a great fit for you, here’s what you need to know:

  • Squarespace Version 7.1 only. This service is designed for therapists using Squarespace version 7.1.

  • If your site was built before early 2020, it is likely to be Version 7.0. To check, you can:

    1. Log in to your Squarespace site

    2. Go to Website > Pages to open the Pages panel

    3. Scroll to the bottom of the Pages panel

      Look for the version number in the bottom-left corner

  • Not ideal for writing help. If refining your website writing is your main goal, this service may not be the best fit. Writing feedback requires more in-depth analysis and thoughtful revision than we can cover in a live session.

  • For SEO, try the SEO Boost Service. If your main focus is improving your site’s search engine visibility (aka, showing up on Google), the SEO Boost service is designed specifically for that!

Kind notes from kind folks.

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“Melissa came to the session with many tangible action items and, going through my website together, offered an action-packed hour of tailored tips, tweaks and suggestions. I feel exhilarated because I know these changes were just what I needed.”

-- Courtney Orlowski

“Melissa is great to work with. She gets what therapists want to say and how to communicate that to clients. Each time I work with her, I get positive feedback on my site and an increase in clients!”

-Dr. Anne Welsh

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You don’t have to wait to get started.

No chatbots here! 🤖 Talk to a real human being. Book your service today.

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Book Live Support

Your Live Support Hour will be a live video meeting scheduled for the time you choose. You’ll tell us your goals when you book!

Let’s put our heads together.

Your website should feel like an asset—not a source of stress. With Live Website Support, you’ll leave feeling empowered and ready to move forward confidently.

Ready to get started?